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Technical
Are Acedia Audio plugins Apple silicone compatible?
Technical
Can I use Acedia Audio plugins on Intel based Mac machines?
Technical
How do I update my plugin?
Technical
How do I find my plugin in my DAW?
Technical
Where can I find the system requirements?
Technical
Do I need an internet connection to use my plugin?
Technical
What plugin formats are supported?
General
Are there any limitations to a trial version of a plugin?
General
Can I try a plugin before purchasing?
General
Where can I find more information on how to use a specific plugin?
General
Are updates to plugins free?
Account Information
How do I reset my password?
Account Information
How do I find my username?
Account Information
Is an account required to use Acedia Audio plugins?
Account Information
How do I access my customer portal?
Installation & Activation
How do I download, install and activate my plugin?
Installation & Activation
Why is my plugin not appearing in my DAW?
Installation & Activation
Can I use my plugin on multiple machines?
Installation & Activation
How do I deactivate my plugin to use it on another machine?
Orders & Refunds
I have not received my confirmation email
Orders & Refunds
What is your refund policy?