Store Policies

Instant Digital Delivery

All Acedia Audio products are delivered digitally. Upon successful payment, you will receive immediate access to download your purchased product. A confirmation email with download instructions and your license key will be sent to the email address provided at checkout.

Due to the nature of digital products, all sales are final. We encourage you to take advantage of our free trial before purchasing to ensure the product meets your needs. Refund requests may be considered on a case-by-case basis at our sole discretion.

License & Usage

Each purchase grants you a single-user perpetual license to use the product. Key terms include:

• Activate on up to 3 machines simultaneously
• Commercial use is permitted in all professional productions
• No redistribution of the software or its components
• Acedia Audio reserves the right to revoke licenses in cases of breach or misuse

Lifetime Free Updates

All perpetual licenses include lifetime free updates. When we release improvements, new features, or compatibility updates for a product you own, you will receive them at no additional cost. Update notifications are sent via email and are also available through your account dashboard.

Technical Support

We provide technical support for all licensed users. If you experience any issues with installation, activation, or product functionality, please contact our support team. We aim to respond to all enquiries within 48 hours.

Privacy & Data Protection

We take your privacy seriously. All personal data collected during purchases is handled in accordance with our Privacy Notice. We do not sell or share your personal information with third parties for marketing purposes.

Changes to These Policies

Acedia Audio may update these store policies from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our store after changes are published constitutes acceptance of the updated policies.